Are you measuring the right things?

What metrics are important to your organization? Productivity, efficiency, scrap, on-time delivery, throughput, inventory levels, WIP, variability... the list could go on and on. But what's really important? What measurements truly give you information you can react to and therefore improve? Are the metrics balanced throughout the plant/organization - does one department have a competing goal with another?

Whether you think you measure too many or too few elements - are you looking at the right ones? And what do you do with the information? Is it posted/shared? Is it helping to drive improvements?

Please join us Thursday June 9, 2011 at 7:45 am Seekers Coffee House in Mentor. Be prepared both to share an issue with the group, and to participate in discussions that will help your fellow members.