Description

A renowned Japanese expert on quality management, Kaoru Ishikawa, developed seven basic tools to manage quality. Ishikawa claims, that 95% of quality related problems can be resolved through the correct application of these seven tools.

This course begins the journey toward understanding and using these tools to achieve continual improvement.

Learning Objectives

Upon completion of this training course, participants will be able to:

• Identify the seven tools of quality



• Know when to use each of the tools



• Know how to use each of the tools



• Interpret the results of each of the too

Topics Covered

• Cause-and-Effect Diagrams



• Pareto Charts



• Histograms



• Check Sheets



• Control Charts



• Flow Charts



• Scatter Diagrams

Who Should Attend

This course is geared toward engineers and quality technicians who analyze data to improve process outcomes.

Prerequisites

No prior experience is needed.