“Speaking Out”

August 2004

John Novak

John Novak is the President and a Trusted Advisor at KAVON International, Inc., a business consultancy that helps clients create Value in order to attain and sustain a Competitive Advantage in the markets they serve.

John earned his Bachelor of Science (BS) degree in Manufacturing Technology from Bowling Green State University and his MBA from Kent State University. He is also Certified as a Lean/Six Sigma Master Black Belt and Quality Auditor. John also serves as adjunct faculty at Kent State University.

John has spent time working in both the manufacturing and consulting industries.

Continual Improvement

Where Are The Opportunities For Improvement?

By John Novak

You have probably heard it said that there are lots of ways that a company can improve its processes, customer satisfaction, shareholder wealth, employee loyalty, and ultimately its bottom line. The answer to this question that we at KAVON International, Inc. hear all the time is, "Where are all these opportunities for improvement?".

The answer may be hidden behind the culture of the company and the chaos of managing day-to-day operations. Quite frankly, given the many hats most employees wear and the lean staffs found in most companies, it is difficult to see the forest for the trees. In other words, employees may be too close to the situation to be able to see ways of improving their processes.

KAVON International, Inc. is pleased to announce a new service aimed at helping companies evaluate their processes and identify opportunities for improvement.

This service starts with a comprehensive analysis that examines the current practices and interactions between all areas of the business including; management, sales, purchasing, production, inventory, shipping, receiving, billing/invoicing, quality, information systems, and customer relations. Management will gain an insight into the interrelationships of their business processes, current practices, and inefficiencies.

To find out how you can get this comprehensive "State Of The Company" report, call us at 888-637-9598.

KAVON International, Inc. is a business consultancy that helps clients create Value in order to attain and sustain a Competitive Advantage in the markets they serve. If your company is seeking registration or compliance to any of the Quality Management System standards such as ISO 9001, ISO/TS 16949, AS9100, ISO 17025, ISO 14001, or ISO 13485, or wants to establish a continual improvement program using Lean Six Sigma methodologies, give us a call and let one of our Trusted Advisors help you with implementation and training.

© Copyright 2004 by KAVON International, Inc., All Rights Reserved