“Speaking Out”

May 2002

John Novak

John Novak is the President and a Trusted Advisor at KAVON International, Inc., a business consultancy that helps clients create Value in order to attain and sustain a Competitive Advantage in the markets they serve.

John earned his Bachelor of Science (BS) degree in Manufacturing Technology from Bowling Green State University and his MBA from Kent State University. He is also Certified as a Lean/Six Sigma Master Black Belt and Quality Auditor. John also serves as adjunct faculty at Kent State University.

John has spent time working in both the manufacturing and consulting industries.

Post Registration Maintenance

Document Control: Are Your Documents Up-To-Date?

(Number 5 In A Series)

By John Novak

Documents required by your Quality Management System need to be controlled. This task usually falls to the Document Control Administrator. The Document Control Administrator's responsibility include:

  • Making sure that any requested changes to the documents go through the proper review process.

  • If changes are approved, making sure that all of the changes are made and the revision level and revision date are properly updated.

  • Distributing updated documents (either paper or electronic) to the areas in which they are used.

  • Making sure old documents are destroyed or properly marked for archival purposes.

During registration and surveillance audits, the Registrar will usually ask for a Master List of Controlled Documents, which contains the current revision level of each document. This list is used to verify that each document reviewed is current.

If a company does not have the personnel or technical expertise (i.e. word processing, database, spreadsheet capability) to perform these tasks, it may be difficult to keep up with this responsibility.

KAVON maintains an office service function that supports our consultants while on a project. These services are available to our clients to handle all of the document control requirements. Communication can be through on-site visits, telephone, fax, mail, or e-mail. Optionally, our consultants can review proposed changes for conformance to the applicable standard.

KAVON International, Inc. is a business consultancy that helps clients create Value in order to attain and sustain a Competitive Advantage in the markets they serve. If your company is seeking registration or compliance to any of the Quality Management System standards such as ISO 9001, ISO/TS 16949, AS9100, ISO 17025, ISO 14001, or ISO 13485, or wants to establish a continual improvement program using Lean Six Sigma methodologies, give us a call and let one of our Trusted Advisors help you with implementation and training.

Other Articles In Series:

Series #
  Do You Need Help With Your Internal Audits?
  Is Your Training Program Keeping Your Employees Competitive?
  Corrective & Preventive Action Programs: Is Yours Solving Problems?
  Management Review Meetings: WHY?
  Document Control: Are Your Documents Up-To-Date?

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